Capitalising on the individual's strengths and minimizing weaknesses
Workshops / Role Play
Client simulated meetings. Focus on: overall appearance, behavior, body language, language, empathy, motivation, presentation, settling into the meeting, small talk, atmosphere, opening of the discussion, questioning technique, active listening, question skills, dealing with objections, demonstrating benefits to the client, closing technique. Trainer moderated self-assessment on what one does well and what they can improve on.